MGT: TQM History

HISTORY OF TOTAL QUALITY MANAGEMENT

T.Q.M EVOLUTION

– Earlier on craftsmen had no major emphasis on quality – they made spears and stone tools

–              In 1930`s there was introduction of quality inspection teams

–              1940`s – quality depts. Were introduced they insured:-

  1. Quality Assurance
  2. Coordination of dept quality

III.           Document guidelines on Q.M

  1. Use of statistical tools in Q.M

–              1950`S – emphasis on reliability i.e. making of engineering products and military hardware

–              1970`s –came companywide quality control ( C.W.& C)

Established systems and procedure based on quality assurance.

–              1980- introduction of international quality mgt system

Introduction of BS 5750 mgt standard

` (1987) ` of ISO 9000 series quality mgt system.

 

Quality Leadership (throu` Best practice

–              Best practice in Q.M

–              Implement best practice systems

–              Benching marking

Self assessment / evaluation

 

 

#ManagementTutorialsAfrica

#KnowledgeSharing

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s